How a Blizzard Veteran's Feedback Reshaped Once Human by 2026
Once Human developers revamped the game after Jason Hall's feedback, scrapping mandatory seasonal resets and adding permanent servers.
In the sprawling, corrupted wilds of Starry Studio\u2019s Once Human, survivors band together as Meta-Humans to withstand an alien infestation born from the mysterious Stardust. When the open-world survival title launched, it instantly drew attention with its eerie atmosphere and ambitious blend of base-building, territory claiming, and third-person shooting. However, the game\u2019s first months were turbulent, leaving it with a \u201cmixed\u201d review score on Steam and plenty of worried players. That narrative began to shift dramatically in mid-2024, thanks to a no-holds-barred, one-hour feedback session between the developers and a seasoned industry veteran\u2014former Blizzard Entertainment developer Jason Hall.
Hall, who cut his teeth on legendary franchises like World of Warcraft, Diablo 3, and Starcraft 2, had transitioned into the role of CEO at Heartbound Studio Pirate Software. Never one to mince words, he had been publicly sharing his frank impressions of Once Human on social media. The team at Starry Studio saw an opportunity: rather than deflect criticism, they invited him to a sit-down with their community manager and core designers. This meeting would quickly become a turning point not just for Hall\u2019s own play experience, but for the direction of the entire game.

During that detailed conversation, Hall didn\u2019t hold back. His primary frustration centered on the mandatory seasonal reset system. While he was a huge fan of optional resets in games like Diablo or Path of Exile, being forced to start over each season in Once Human felt punishing. \u201cOptional season resets in games are a fun experience,\u201d Hall later noted under Pirate Software\u2019s official X account, \u201cbut a mandatory reset for a new season feels terrible. I enjoy having the option to join a new season and reset or keep playing my character as-is in the non-seasonal content indefinitely.\u201d It was a sentiment echoed by countless players who wanted their progression to carry forward, not be wiped away every few months.
That was only the beginning of the feedback deep dive. Hall peeled back the layers on itemization, pointing out that equipment in Once Human couldn\u2019t be repaired. \u201cIt immediately made me feel less attached to them,\u201d he explained. In other survival games, repairing a battle-worn rifle or patching up a favorite set of armor creates a bond; without that mechanic, gear felt disposable and the emotional investment evaporated. Cosmetics also came under fire. Hall pushed for a more player-friendly approach: make those rare outfits and skins available account-wide instead of locked to a single character. After all, players who had earned or purchased a striking cosmetic wanted to flaunt it across all their Meta-Human avatars, not just one. \ud83d\udc57
To their credit, Starry Studio\u2019s response was immediate and heartening. The official Once Human X account thanked Hall for his detailed input and, crucially, confirmed that cosmetics would become account-wide as early as August 2024. This rapid commitment signaled a studio that was not merely reading feedback but actively sprinting to implement it. Addressing their \u201cMetas\u201d directly, the developers wrote, \u201cWe look forward to making Once Human better with your company!\u201d It was a promise that fans hoped would extend beyond a simple quality-of-life fix.
And it did. By the close of 2024, the promised account-wide cosmetic change had already landed, delighting the fashion-forward survivalists. But the conversation from that summer meeting reverberated much further. Observers noted that the developers were steadily working on a repair system, and in early 2025, a major update introduced weapon and gear durability restoration\u2014deepening player attachment and making every scavenged find feel worth protecting. The thorny seasonal reset issue took more time, but in a mid-2025 patch, Starry Studio unveiled a revolutionary \u201cLegacy Mode.\u201d This mode allowed players to opt out of mandatory wipes, preserving their characters and bases on dedicated perpetual servers while still letting thrill-seekers jump into fresh seasonal challenges. The change mirrored Hall\u2019s feedback almost precisely and brought a wave of returning veterans back to the infested wilderness.
By 2026, Once Human\u2019s trajectory has been completely rewritten. The mixed reviews have gradually tipped into \u201cmostly positive\u201d territory, with a thriving community of Meta-Humans who feel genuinely heard. The Stardust-ravaged world now bustles with activity, from massive cooperative fortress assaults to quiet moments of crafting and exploration. Hall\u2019s one-hour meeting is frequently cited in developer streams as the catalyst that pushed the team to rethink core systems. \u201cThey are absolutely listening to you,\u201d Hall had told the player base back in 2024, and the proof now lives inside every repaired weapon, every account-shared outfit, and every veteran character still standing strong on legacy servers.
Looking ahead, Starry Studio continues to iterate. New biomes, alien factions, and evolving Stardust mechanics are on the 2026 roadmap, but the studio\u2019s cornerstone philosophy remains unchanged: open dialogue with the people who play the game. Whether you\u2019re a lone wolf scavenger or a clan-building powerhouse, the story of Once Human demonstrates that sometimes the most powerful resource isn\u2019t scrap metal or alien energy\u2014it\u2019s honest, actionable feedback from a passionate community.